H3: For iOS Users H2: How to Register and Activate J&K Bank mPay App? H3: Using Debit Card H3: Using Branch Unit or ATM H2: How to Use J&K Bank mPay App? H3: Balance Enquiry H3: Mini Statement H3: Fund Transfer H3: Cheque Status and Stop Cheque H3: Bill Payment and Mobile Recharge H2: Frequently Asked Questions Article with HTML formatting: How to Download and Use J&K Bank mPay App
If you are a customer of Jammu and Kashmir Bank, you might be interested in using their official mobile banking application, J&K Bank mPay. This app allows you to access your bank account(s) using your smart phone, and perform various banking services such as balance enquiry, mini statement, fund transfer, cheque status, bill payment, and mobile recharge. In this article, we will guide you on how to download, register, activate, and use J&K Bank mPay app.
What is J&K Bank mPay App?
J&K Bank mPay app is a mobile application that allows you to access your bank account(s) using a smart phone. You can view account related information, transfer funds, pay bills and recharge your mobile and a lot more using this application. Download the application now to make banking simple!
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Benefits of J&K Bank mPay App
Some of the benefits of using J&K Bank mPay app are:
It is easy to use and completely secure.
It offers 24x7 banking services from anywhere and anytime.
It supports IMPS (Immediate Payment System), which allows you to transfer money across banks within seconds.
It saves your time and money by avoiding branch visits and ATM charges.
It provides you with a convenient way to manage your finances and transactions.
Features of J&K Bank mPay App
Some of the features of J&K Bank mPay app are:
Balance Enquiry: You can check your account balance anytime.
Mini Statement: You can view your last 10 transactions on your account.
Fund Transfer: You can transfer funds within J&K Bank or to other banks using NEFT or IMPS.
Cheque Status and Stop Cheque: You can enquire the status of your issued cheque and place a request to stop it if needed.
Bill Payment and Mobile Recharge: You can pay your utility bills and recharge your mobile phone using the app.
How to Download J&K Bank mPay App?
J&K Bank mPay app is available for both Android and iOS users. You can download it from the respective app store by following these steps:
For Android Users
Open Google Play Store on your Android device.
Search for "J&K Bank mPAY - Delight" or use this link to go directly to the app page.
Tap on "Install" to download and install the app on your device.
For iOS Users
Open App Store on your iPhone or iPad.
Search for "J&K Bank mPay - Delight" or use this link to go directly to the app page.
Tap on "Get" to download and install the app on your device.
How to Register and Activate J&K Bank mPay App?
To use J&K Bank mPay app, you need to register and activate it first. You can do so by using either your debit card or your branch unit or ATM. Here are the steps for both methods:
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Using Debit Card
Open the app and tap on "Register" on the home screen.
Enter your 10-digit mobile number registered with the bank and tap on "Submit".
Select "Debit Card" as the mode of registration and tap on "Next".
Enter your 16-digit debit card number, expiry date, and PIN and tap on "Submit".
You will receive an OTP (One Time Password) on your registered mobile number. Enter the OTP and tap on "Submit".
You will be asked to set a 4-digit MPIN (Mobile Personal Identification Number) for the app. Enter the MPIN and confirm it by re-entering it. Tap on "Submit".
You will see a confirmation message that your registration is successful. Tap on "OK".
You can now login to the app using your mobile number and MPIN.
Using Branch Unit or ATM
Visit your nearest J&K Bank branch or ATM and request for a mobile banking activation code.
You will receive a 10-digit activation code on your registered mobile number.
Open the app and tap on "Register" on the home screen.
Enter your 10-digit mobile number registered with the bank and tap on "Submit".
Select "Branch Unit/ATM" as the mode of registration and tap on "Next".
Enter the 10-digit activation code that you received and tap on "Submit".
You will be asked to set a 4-digit MPIN (Mobile Personal Identification Number) for the app. Enter the MPIN and confirm it by re-entering it. Tap on "Submit".
You will see a confirmation message that your registration is successful. Tap on "OK".
You can now login to the app using your mobile number and MPIN.
How to Use J&K Bank mPay App?
Once you have registered and activated J&K Bank mPay app, you can use it to perform various banking services. Here are some of the common services that you can use:
Balance Enquiry
To check your account balance, follow these steps:
Login to the app using your mobile number and MPIN.
Tap on "Accounts" on the home screen.
Select the account that you want to check the balance of.
You will see your account balance and other details on the screen.
Mini Statement
To view your last 10 transactions on your account, follow these steps:
Login to the app using your mobile number and MPIN.
Tap on "Accounts" on the home screen.
Select the account that you want to view the mini statement of.
Tap on "Mini Statement" at the bottom of the screen.
You will see your last 10 transactions and their details on the screen.
Fund Transfer
To transfer funds within J&K Bank or to other banks using NEFT or IMPS, follow these steps:
Login to the app using your mobile number and MPIN.
Tap on "Fund Transfer" on the home screen.
Select the type of transfer that you want to do: Within J&K Bank, NEFT, or IMPS.
Select the account from which you want to transfer funds and enter the amount.
Select or add the beneficiary account to which you want to transfer funds. You can also enter a remark for the transaction if you want.
Tap on "Proceed" and confirm the transaction details.
You will receive an OTP (One Time Password) on your registered mobile number. Enter the OTP and tap on "Submit".
You will see a confirmation message that your transaction is successful. You can also view the transaction reference number and status on the screen.
Cheque Status and Stop Cheque
To enquire about the status of your issued cheque or to place a request to stop it if needed, follow these steps:
Login to the app using your mobile number and MPIN.
Tap on "Services" on the home screen.
Select "Cheque Status/Stop Cheque" from the list of services.
Select the account for which you want to check the cheque status or stop the cheque.
Enter the cheque number and tap on "Submit".
You will see the status of your cheque on the screen. If you want to stop the cheque, tap on "Stop Cheque" and confirm your request.
You will receive an OTP (One Time Password) on your registered mobile number. Enter the OTP and tap on "Submit".
You will see a confirmation message that your request is successful. You can also view the request reference number and status on the screen.
Bill Payment and Mobile Recharge
To pay your utility bills and recharge your mobile phone using the app, follow these steps:
Login to the app using your mobile number and MPIN.
Tap on "Bill Pay/Recharge" on the home screen.
Select the type of service that you want to pay or recharge: Electricity, Gas, Water, Landline, Broadband, DTH, or Mobile.
Select or add the biller or operator for which you want to pay or recharge. You can also enter a nickname for the biller or operator if you want.
Enter the consumer number or mobile number and the amount that you want to pay or recharge.
Select the account from which you want to pay or recharge and tap on "Proceed".
Confirm the transaction details and tap on "Submit".
You will receive an OTP (One Time Password) on your registered mobile number. Enter the OTP and tap on "Submit".
You will see a confirmation message that your transaction is successful. You can also view the transaction reference number and status on the screen.
Frequently Asked Questions
Here are some of the common questions that you might have about J&K Bank mPay app:
What are the eligibility criteria for using J&K Bank mPay app?
To use J&K Bank mPay app, you need to have a savings or current account with J&K Bank and a valid debit card. You also need to have a smart phone with Android or iOS operating system and a registered mobile number with the bank.
What are the charges for using J&K Bank mPay app?
J&K Bank mPay app is free of cost for downloading and registering. However, you may incur charges for data usage as per your mobile service provider. You may also incur charges for some of the transactions such as fund transfer, bill payment, and mobile recharge as per the bank's schedule of charges.
What if I forget my MPIN or want to change it?
If you forget your MPIN or want to change it, you can do so by following these steps:
- Open the app and tap on "Forgot MPIN" on the login screen.
- Enter your 10-digit mobile number registered with the bank and tap on "Submit".
- Select "Debit Card" or "Branch Unit/ATM" as the mode of resetting your MPIN.
- Follow the same steps as mentioned above for registering and activating the app using either method.
- You will be asked to set a new 4-digit MPIN for the app. Enter the MPIN and confirm it by re-entering it. Tap on "Submit".
- You will see a confirmation message that your MPIN is reset successfully. Tap on "OK".
- You can now login to the app using your mobile number and new MPIN.
How can I update my personal details on J&K Bank mPay app?
To update your personal details such as email address, address, PAN number, etc., you need to visit your nearest J&K Bank branch and submit a request form along with relevant documents. Once your details are updated in the bank's records, they will reflect in your J&K Bank mPay app as well.
How can I contact J&K Bank customer care for any queries or complaints regarding J&K Bank mPay app?
You can contact J&K Bank customer care for any queries or complaints regarding J&K Bank mPay app by using any of these methods:
- Call toll free number 1800 1800 234.
- Email at helpdesk@jkbmail.com.
- Visit www.jkbank.com and click on "Contact Us".
I hope this article has helped you to understand how to download and use J&K Bank mPay app. This app is a convenient and secure way to access your bank account(s) and perform various banking services using your smart phone. You can also enjoy the benefits of IMPS, which allows you to transfer money across banks within seconds. Download the app now and make banking simple!
If you have any feedback or suggestions regarding this article, please feel free to leave a comment below. Thank you for reading!
References
Here are some of the sources that I have used to write this article:
[J&K Bank mPay - Delight on the App Store]
[J&K Bank mPAY - Delight - Apps on Google Play]
[J&K Bank Mobile Banking](
[J&K Bank Mobile Banking FAQs](
[J&K Bank Mobile Banking User Manual](
[J&K Bank Schedule of Charges](
[J&K Bank mPAY - Delight - YouTube]
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